diff --git a/src/pages_mine/pages/feedback/index.vue b/src/pages_mine/pages/feedback/index.vue
index 95ef8c2..1141aae 100644
--- a/src/pages_mine/pages/feedback/index.vue
+++ b/src/pages_mine/pages/feedback/index.vue
@@ -176,10 +176,14 @@ function normalizeUploadUrl(uploadRes) {
   if (!url) {
     throw new Error('上传截图失败')
   }
+  let finalUrl
   if (/^https?:\/\//.test(url)) {
-    return url
+    finalUrl = url
+  } else {
+    finalUrl = `${appConfig.baseUrl}${url.startsWith('/') ? '' : '/'}${url}`
   }
-  return `${appConfig.baseUrl}${url.startsWith('/') ? '' : '/'}${url}`
+  // 去除 API 网关前缀，文件访问 URL 不应包含 /prod-api
+  return finalUrl.replace('/prod-api/', '/')
 }
 
 function getFeedbackSource() {